Refund policy
Refund Policy
Thank you for shopping with StylesbySt Collection. We value our customers and strive to provide high-quality products and excellent service. This Refund Policy outlines the terms and conditions regarding refunds, returns, and exchanges for purchases made through our store. By placing an order, you agree to the terms below.
1. All Sales Are Final
We do not offer cash refunds on any products purchased from our store. Please review your order carefully before making a payment. We encourage customers to ask questions, request product details, and confirm specifications prior to completing a purchase.
2. Returns & Exchanges
We do not accept returns or exchanges for:
- Products that have been worn, used, altered, or washed.
- Hair and beauty products removed from their original packaging.
- Items purchased on sale or during promotional offers.
3. Damaged or Defective Items
If you receive a damaged or defective item, please notify us within 3 business days of delivery. To process your claim, we will require:
- Clear photos of the damaged product and packaging.
- Your order number and full name.
Once verified, we may offer:
- A replacement of the same product, or
- Store credit for future purchases.
4. Order Cancellations
Orders can only be cancelled within 24 hours of purchase. After this period, processing will have begun and we will be unable to cancel the order.
5. Shipping Issues
We are not responsible for delays, lost packages, or incorrect deliveries caused by incorrect shipping information provided by the customer. Please ensure your delivery address is accurate before placing an order.
6. Contact Information
For any questions regarding our Refund Policy, please contact us:
📧 Email: Stylesbyst2@gmail.com
🌐 Website: http://stylesbystcollection.com